Why the first wave stalled

Naive chunking destroyed structure. Access control lived in the UI. Evaluation was three clever questions in a meeting. When answers went wrong, teams argued theology — model vs data vs prompt — without instrumentation.

Rebuild checklist

  • Carry document ACLs with chunks.
  • Preserve headings and lineage; store parent context.
  • Combine keyword/metadata filters with dense retrieval.
  • Track citation precision continuously, not quarterly.

Related Frontier reporting